This policy was last updated on 1st June 2015.
The Stannary St Wine Co. makes every endeavour to protect your personal information and privacy. The policies and procedures of the company are designed to safeguard all information and avoid any infringement of your privacy.
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
2. What we collect
We only hold the data necessary to offer services provided on our website: Name, contact details (including billing address, delivery address and warehouse storage account number and address), information regarding your preferences, information from customer surveys.
3. How we collect information
Information is collected as part of the service that we provide from direct contact with you or through the use of our services.
4. What we use your personal information for
To deliver the products and services that you have requested.
To process payment for the products and services provided.
To improvements to our products and services.
To provide you with information and offers that we believe will be of interest to you
5. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
6. Data Storage & Security
The Stannary St Wine Co. will always take reasonable steps to protect the information held on you. We use the finest encryption systems available to ensure your credit card details are sent in a secure format and no financial details are stored on the website or at the Stannary St Wine Co.
7. Passing on of information to third parties
The Stannary St Wine Co. does not sell or share our customer list with any third party. The Stannary St Wine Co. does not sell or share details of our customers with any third party. The handling and collecting of any personal information are processed in accordance with UK law.
8. Email offers and newsletters
From time to time we will send out email offers and marketing emails to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
We may send emails to existing customers or prospective customers who have enquired or registered with us, or have been in contact with us on the phone or at public events regarding products or services directly provided by us.
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
12. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading. Any requests to unsubscribe can also, at anytime be sent to email@example.com.
14. Further Information
Please contact us immediately at firstname.lastname@example.org and your question will be dealt with in confidence.
If you would like a copy of the information that is held on you by the Stannary St Wine Co. then please put the request in writing to email@example.com.
15. Contact Us